Need to learn how to brew and clean your Press?
Just like life, anything new can take a bit of practice.
Ran into trouble? Shoot, we got you!
Just like life, coffee and manual brewing can be unpredictable.
Do not Fear. We are Here.
We’ve made some videos below to help you through some of life’s brewing challenges.
(Or if it really is an emergency, email us at help@simplipress.coffee and one of our Happiness Associates will be happy to make it right in your world again.)
Brewing?
Never force the filter down when brewing. Doing so can cause hot brew to spill over!
Troubleshooting?
For lifting the Smart Filter and Coffee Basket after brewing, make sure the brewer is completely empty.
For separating the Smart Filter and Coffee Basket, run the parts through warm water.
When in doubt, just run Simpli Press thru warm water. :)
Hot tip: Don’t store the Smart Filter inside the Coffee Basket. This can cause the Filter Ring to lose its shape and shortens its lifespan.
Caution: Never force the Smart Filter down. This can cause hot brew to spurt out.
